Frequently asked questions

Quick answers about features, setup, pricing and security.

What is Nashora ERP?

Nashora ERP is a cloud business system that combines accounting, VAT, sales, purchasing, inventory, CRM, HR, attendance and payroll in one place. Everything shares the same data, so an invoice, a delivery or a payroll run updates the books automatically.

Is Nashora suitable for UAE VAT?

Yes. VAT is calculated on every document, VAT returns are prepared by period, and the FTA Audit File (FAF) can be exported and validated from the system. Nashora also produces PINT-AE e-invoice files for your accredited e-invoicing service provider.

Does the payroll support WPS?

Yes. Payroll produces the WPS SIF file for your bank or exchange house, along with a bank transfer file and payslips. UAE gratuity and final settlements are calculated too.

Do I need to install anything?

No. Nashora runs in the web browser on desktop, tablet and phone. There is nothing to install for your users.

Can I import my existing data?

Yes. Customers, vendors, products, opening balances, employees, attendance, leave balances and salaries can be imported from Excel. Our team can help with the import during setup.

Who can see what?

You decide. Roles control what each user can view, create, edit, delete, approve and export in every module, and whether they see their own records, their team's or everyone's. Sign-ins can be protected with two-factor authentication.

Does it work with currencies other than AED?

Yes. You choose your base currency and can record transactions in other currencies with exchange rates.

Can we connect our fingerprint or face attendance machine?

Yes. ZKTeco, eSSL and BioTime machines connect through their cloud-server (ADMS) setting, Hikvision face and fingerprint terminals through HTTP listening, other machines through the Nashora API, and machines without a network by importing their punch log. Each machine is added in Settings, and employees are matched by their ID on the machine.

Can my team chat and have video calls inside Nashora?

Yes. Nashora includes live chat between colleagues and voice and video calls with screen sharing, a whiteboard and recording — no extra app needed.

Can Nashora track batches, expiry dates and serial numbers?

Yes. Products can be tracked by lot with expiry dates or by serial number, across warehouses and bins, with expiry ageing reports. Landed costs such as freight and customs are added to the product cost.

We have more than one company. Can we use Nashora?

Yes. Each company gets its own Nashora with its own books, TRN, VAT return and staff, so the companies stay fully separate. Tell us about your group and we'll advise on the setup.

How much does it cost?

Pricing depends on the number of users and the modules you need. Request a demo or contact us and we'll send you a quote.

How long does it take to go live?

Most companies go live within days to a few weeks, depending on the modules and the amount of data to import. We help with setup, import and training.

Is my data safe?

Data is stored in a managed cloud database with backups. Every change is recorded in the audit log, posted accounting documents are locked, and access is controlled by roles.

Still have a question? Contact us.

See Nashora with your own workflow

Book a free 30-minute online demo. We'll walk through the modules you need and answer your questions — no obligation.